Shipping and Return Policy

Shipping Policy

Processing Time

• Orders are processed within 1-3 business days after payment is confirmed.
• Orders placed on weekends or holidays will be processed the next business day.

Shipping Methods and Timelines

• Standard Shipping: 5-7 business days.
• Express Shipping: 2-4 business days.
• International Shipping: Delivery times vary depending on the destination.

Shipping Costs

• Shipping costs are calculated at checkout based on your location and shipping method.

Tracking Your Order

• Once your order is shipped, you will receive a tracking number via email.

Lost or Delayed Shipments

• If your package is lost or delayed, please get in touch with us at support@wonderandwellness.com, and we will assist you in resolving the issue.

Return Policy

Eligibility for Returns

• Returns are accepted within 30 days of the delivery date.
• Items must be unused, in their original condition, and in the original packaging.

Non-Returnable Items

• Gift cards, clearance items, and opened personal care products cannot be returned.

How to Initiate a Return

1. Email us at support@wonderandwellness.com with your order number and reason for the return.
2. Once approved, we will provide return instructions and a shipping label if applicable.
3. Ship the item back within 7 days of receiving return instructions.

Refund Process

• Refunds will be processed to the original payment method within 7-10 business days after the return is received and inspected.
• Original shipping fees are non-refundable.

Exchange Policy

• If you wish to exchange an item, please follow the return process and place a new order for the desired item.